It has been a particularly challenging time for CHROs. They are having to ensure smooth HR operations are maintained whilst at the same time adapting rapidly to stay on top of a multitude of challenges resulting from the Covid pandemic. Issues they are grappling with include working with their top…

We are currently experiencing a crisis of trust in leadership. This is patently obvious in the political arena; however, it is just as apparent in the business world. Covid has highlighted this crisis even further as it has shone light on the worst leadership practices as well as the best…

2020 has been a tough roller-coaster ride for most of us. Our work and lives have been turned upside down, daily rituals have been disrupted and many have been unable to see family and friends for months. …

Formulaic, time-consuming, and demotivating! It is no surprise that two-thirds of organizations feel the current approach to appraisals is in desperate need of reinvention. Many appraisal processes are a disheartening experience for managers and employees alike. A heavy emphasis on top-down feedback and discussions around overcoming “performance gaps” means the…

Most leaders assume they have set clear expectations and that their team members and stakeholders should know what they want. However, our experience suggests that this is usually not the case and is often the cause of performance shortfalls, relationships breakdowns and a host of other workplace problems. It is…

Everywhere I go I hear praise heaped on Elon Musk and his innovative businesses. And rightly so. Together with the talented teams he has assembled, he has built some of the world’s most disruptive companies, specifically Tesla, SpaceX and Neuralink. His futuristic business ventures and original leadership style have attracted…

We have seen several major and embarrassing U-turns from the UK Government since the COVID crisis began, including a recent one involving a climb down over a flawed algorithm used to moderate teacher assessed grades to calculate final A-level results in the UK. However, it is not just government ministers…

The measure of a great leader is how well they respond to crises and other major challenges. Just like pilots, leaders are only fully tested when they encounter wild, unpredictable, and adverse conditions that can have major consequences for their organization, employees, and other stakeholders if not handled well. COVID…

When used effectively, feedback is a powerful tool. It can stimulate self-awareness, illuminate, and help overcome weaker areas, reinforce strengths, motivate high levels of effort, and build trust and respect between managers and their people. However, many leaders and managers are still misusing this important tool. Here are some of…